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Returns & Exchanges
At Motif, we want you to be completely satisfied with your purchase. If a piece doesn't fit your style or size, you can return or exchange any unworn items with original tags within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
2
Print Your Label
Download and print the prepaid shipping label provided at the end of the return request process.
3
Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags and hygiene seals are intact.
4
Ship and Track
Drop off your package at any authorized carrier location; your refund will be processed within 5-7 business days of receipt.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing